Shipping policy

All international orders are typically shipped within one business week (1–5 days) after payment is received from our warehouse in Ukraine. We accept orders worldwide. While our goal is to deliver your order as quickly as possible, unforeseen circumstances can sometimes occur. Delivery times vary between 7 to 21 days, depending on your country.

For international shipping, we use trusted carriers such as:

  • Nova Poshta International

  • Ukrposhta

  • Meest Express

Estimated Shipping Costs:
Shipping costs range from approximately £15 to £50, depending on the destination and parcel weight.

Once your order is dispatched, you will receive a confirmation email with a tracking number.

 

 

Transparency and Support

We are committed to ensuring maximum transparency throughout the shipping process. Should you have any questions, our team is always here to assist and provide updates.

Important Notes:

  • Freak Go Home cannot control or guarantee exact delivery times but is happy to assist with any inquiries. Feel free to contact us via Instagram at @freak.gohome.

  • Customs duties and taxes are not included in your total at checkout, as they are determined by the customs office in the destination country.

  • Buyers are responsible for any lost or stolen packages. We will provide the necessary information to help you file a claim with your shipping carrier.

 

 

Eco-Friendly Packaging

We care about the planet, which is why we use eco-friendly packaging for all shipments. It’s our way of ensuring that your shopping experience is both enjoyable and environmentally conscious.

 

 

Thank you for choosing Freak Go Home!